Business process management (BPM) is the loom
Business activity monitoring (BAM) cuts the fabric
Dashboards for care managers sew together a finished product
Why the finished product is better than the patchwork
What we enable using the SOA/ESB based HIE (BPM, BAM, and mashups as needed) to abstract between program management and care delivery is an environment where care is delivered in a uniform manner.
- With our finished product the management (definition, monitoring, and change) of the programs is on the program managers and not the care delivery. Mass customization using BPEL and mashups allows for many programs to be defined and manages without creating undue burdens. The patchwork alternative puts custom systems in place for every program and undue burdens on care delivery.
- With our finished product the patient gets a uniform message from care delivery based on information sharing, including patient history, quality measure compliance, and treatment plans. Thus, the patient can be guided towards the same quality care at any and every point in care.