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Showing posts from February, 2013

Mass Customization based on HIE Standardization

Building the Dell Computers of Health Information Exchanges (HIE)
In earlier posts, "Game Changing Healthcare Information Exchange" and "Weaving the Fabric of Care", I included examples of mass customization as an enabler of accountable care programs. What I left out was the fact that Standardization is the enabler of Mass Customization. Instead, I relied on an earlier post on "The Well Architected HIE and Direct Push", which points out the benefits of standardization using a Services Oriented Architecture and a Common Information Model for HIE. While I thought this was enough, I now think I need to explain more about the relationship between mass customization and standardization.

After a recent meeting on Medicaid Health Homes with several stakeholders, including the state department of health (DOH), I came to understand that some may see customization and standardization as opposing thoughts since they are somewhat antonyms. Actually though, standardi…