Evolving HIE Beyond just replacing the fax machine HIE can be more of a game changer for healthcare than just being a replacement for the fax machine. The route to being a game changer is to be an enabler of care management. That care management can come from a health plan (managed care organization), an Accountable Care Organization (ACO) like a Patient Centered Medical Home or Medicaid Health Home, or from the patient/consumer as care manager for themselves or as the caretaker of another. To do this, I think the HIE needs to serve the following customers and their use cases. These are the healthcare providers for care coordination, the care manager in the role of managing care, the care management at a program management or quality improvement level, and the care management at a financial management level. HIE must Support Provider-Patient Coordination Use Cases Send patient data between providers This is the primary purpose of the HIE PUSH functionality
Healthcare Information Exchange (HIE), HIE architecture, Direct Project HISP, and other Data Sharing topics.